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Have you considered working overnight in a hotel job? In this interview with a laundry manager and maintenance supervisor, you can learn what the job is really like. This worker enjoyed the element of working independently. Is that something you think you might enjoy? If so, keep reading!

Q: What is your job title and what industry do you work in? How many years of experience do you have in this field? How would you describe yourself using only three adjectives?

A: I was hired as the laundry manager and evening maintenance supervisor at a large hotel. I had no previous experience working in the hospitality industry, other than some work history in an adult family home. I can best be described as energetic, enthusiastic and dependable.

Q: What’s your ethnicity and gender? How has it hurt or helped you? If you ever experienced discrimination, how have you responded and what worked best?

A: I am a Caucasian male and was 30 years old when I began my job at the hotel. I am absolutely certain that I was hired for my ability and willingness to learn the job, and that ethnic background played no role whatsoever. I do believe however that a few of my coworkers felt I may have been given the position due to my skin color, and that has always bothered me a bit. However, I focused on the work at hand and did not let this other suspicion affect my performance.

Q: How would you describe what you do? What does your work entail? Are there any common misunderstandings you want to correct about what you do?

A: I worked Wednesday through Sunday on the swing shift. Mostly my job centered around making sure the linens were properly cleaned, that the delivery of the linens to the house closets were made on schedule, and performed regular inventory on the hotel bedding. I also was in charge of performing any maintenance on the pool during my shift and was responsible for shutting down the pool area at night.

Q: On a scale of 1 to 10 how would you rate your job satisfaction? What might need to change about your job to unleash your full enthusiasm?

A: For the most part, the job was quite enjoyable, and I would rate my satisfaction a 7 (on a scale of 1 to 10). I was pretty much left to accomplish my work, and if there was anything that did not go too well I would have to say it was the lack of communication with my superior when it was indeed necessary. She worked a different shift and therefore I was sometimes frustrated that I could not consult with her.

Q: If this job moves your heart – how so? Ever feel like you found your calling or sweet spot in life? If not, what might do it for you?

A: I have always enjoyed work situations where I could make my own daily decisions and not have to pool my talents with others on a consistent basis. I'm not saying I am a loner, but I like a steady routine where I can simply be responsible for myself. But at this job I had no power to make any suggestions for changes. Or at least I don't believe the management had any real interest in my ideas.

Q: Is there anything unique about your situation that readers should know when considering your experiences or accomplishments?

A: I would advise anyone wanting to enter this field that there may or may not be any real opportunity for advancement. It would really depend on whether you showed a keen interest in other aspects of the hospitality business. I'm not sure that punctuality, dependability and the willingness to work overtime will count for much in the hotel industry, unless you are already in some sort of managerial capacity.

Q: How did you get started in this line of work? If you could go back and do it differently, what would you change?

A: I had been looking for any type of work that had a schedule I could follow, involved some form of physical activity, which I very much desire in a work position, and allowed me to work independently. If I could go back and do it again, I would probably apply for the job once more, but perhaps look into other opportunities in this industry before agreeing to be hired. I say this because I later found out that other competing hotels were paying more for the same type of work.

Q: What did you learn the hard way in this job and what happened specifically that led up to this lesson?

A: I learned not to get involved with the gossip and chatter that is so common in this type of work environment. It really did me no good and sometimes led to others believing I would rather be somewhere else, which was not entirely true. It is best to leave the idle talk behind and perform the duties at hand, and I think this job taught me that more than any other employment I have held.

Q: What is the single most important thing you have learned outside of school about the working world?

A: Outside of school I think the most valuable lesson I have learned about employment is that it is part of a continuing education experience. I never wanted to feel that I knew it all, but rather that I had to continue to learn and grow as a person. That is something that does not stop when you are handed your diploma.

Q: What’s the strangest thing that ever happened to you in this job?

A: The weirdest thing that ever happened while I was employed at the hotel was a drug overdose by one of the guests - she collapsed on the lobby floor - and I had to not only call for the ambulance but also perform the initial room check to make note of where things were placed and to see if anything was out of order. I then reported all this to the police and emergency responders.

Q: Why do you get up and go to work each day? Can you give an example of something that really made you feel good or proud?

A: I want to get up each day and do my job better than I did the day before. When I am able to implement something that I created in my own mind it truly makes me feel I have accomplished something.

Q: What kind of challenges do you handle and what makes you want to just quit?

A: At the hotel I was challenged by the management staff to undertake some out of the ordinary tasks that were not really in my line of work. Sometimes I became frustrated because I thought my talent was being wasted.

Q: How stressful is your job? Are you able to maintain a comfortable or healthy work-life balance? How?

A: This job was not stressful, unless I got behind my schedule. That was usually my own fault. Most nights I went home feeling pretty satisfied.

Q: What’s a rough salary range for the position you hold? Are you paid enough and/or happy living within your means?

A: At the time I was paid only one dollar over minimum wage, and that is still pretty much the going rate today. I was not able to save much, which was the reason I eventually quit the position.

Q: How much vacation do you take? Is it enough?

A: Vacation time was determined by the union I had to be a part of. But the hours themselves were flexible and trading time with other staff was never a problem.

Q: What education and skills do you need to get hired and succeed in this field?

A: I don't think a lot of experience is needed other than proof of a steady job history and letting the hiring staff know you are willing to work your entire shift and are dependable. It does help to have some mechanical aptitude or at least be willing to learn from the maintenance personnel.

Q: What would you tell a friend considering your line of work?

A: If an acquaintance of mine wanted to enter into the hospitality or hotel industry and make it a profitable experience, I would advise them to start as high on the ladder as possible, as advancement opportunities are actually limited.

Q: If you could write your own ticket, what would you like to be doing in five years?

A: If I had the opportunity present itself, I would very much like to write texts and tutorials about the work experiences I have had as well as give written advice to young adults wanting to know how to balance work and play. I would feel I was contributing greatly and would very much enjoy this vocation.